Opiniones y comentarios de los clientes - Paradisus Princesa del Mar Resort & Spa


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Gesamtpunktwertung des Hotels: Aufgrund von 20 Kommentaren

4.7 / 5

Juan Francisco Crespo Abellán

Paradisus Princesa del Mar

Hola muy buenas, nosotros estuvimos de Luna de Miel hace 3 semanas en este Hotel. En primer lugar unas instalaciones muy buenas, en el buffet y los restaurantes temáticos del hotel se come y cena de maravilla. Bueno y que decir de su gente. En primer lugar darle las gracias a Carlos(subdirector) del hotel por el trato que nos dio desde el primer día, también a esos animadores (Felix, Chabely, Zenen) gente muy buena y profesionales en su trabajo. También a Alexis (punto piscina) y como no a los camareros del restaurante 24h, del bar de la piscina y del buffet que hace que la estancia de uno sea increíble.
Por lo que recomiendo a toda persona que vaya a Varadero que vaya a este Hotel Paradisus Princesa del Mar porque estará en unas condiciones inmejorables.

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David Roy

Varadero's Best Resort

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Varadero' Best!

Had a beautiful vacation, just came home April 1st. My wife and I Had a swim out room in the Royal Section which was simply amazing. The food was terrific, at all the a la cartels and the buffet.

The pool excellent and the beach was beautiful. Appreciated the superior liquors at the bars.

Took a day excursion to Havana in a 1952 Chevrolet. What a great day with good driver and excellent tour guide.

The whole experience was made even better by our butler, YASNIVY who took care of all the arrangements for the excursion and all reservations at a la cartel restaurants. If you book in the Royal Section be sure to request YASNIVY for your butler.

You can contact her at ...[ + ]

Encarnacion Cozas Rodriguez


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Soy Encarna nosotros estuvimos a primeros de Octubre y decir que nos vinimos con un buen sabor de boca gente muy amable y el trato estupendo tengo que destacar sobre todo el trato de Yaima, Maday , Leidiana encantandoras el trato que nos dieron con los camareros de la playa y con el de las hamacas que era del Madrid y nos reimos mucho con el
gracias a todos

Naemi Hacker bar


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Muchas graçias para uns de los mejores tiempos en mi vida!

Bernardo Busquets Guasp

A destacar el altísimo nivel del servicio y su atención personalizada.

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Entre todos ellos a mencionar especialmente al Chef Arnau Oliver del Servicio Real.

antonio ramon balza murillo


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me hospede en el mes de agosto del 2015 que belleza lo recomiendo 100% muy amables todos mil gracias a todo el personal tan amable por tratarme como me lo merezco mil gracias luego colocare fotos

Burgzorg bar

Just perfect!

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Just came back 3 weeks ago from a perfect holiday. We booked a room in the Royal Service area and it was just perfect. We originally had a garden view room, but because my boyfriend had problems with his leg they gave us a so called swim-up room that is on the ground floor. You open the door and you can almost directly fall into the pool.
To our surprise, we had our own butler!! It was a bit strange in the beginning (because we are not used to such kind of luxury) but I must say, you can get used to it!!
The pool in the Royal Service area is just beautiful, as well as the beach… Never had I seen a sea that gorgeous! Perfect white sand, blue seawater and warm..! Lovely cabana’s where you can hide from the sun because I can get hot hot hot 
The staff made the holiday a holiday to never forget. All were so kind, but just to name a few (and I hope I have everybody’s name right):
Special thanks to hotel manager Irinda, who gave us the beautiful room and was so helpful with all our questions, the complete Beach Bar Crew (Mila, Lily, and the gentlemen with glasses who’s name I keep forgetting, sorry ) Every morning the greeted us with a smile and a nice cold Mojito!
The complete crew from the Grill Area in the Royal Service area where we ate almost every afternoon (the best pizza’s and mixed grill!!)
Also the crew from the poolbar, who made the best Banana Daiquiri!!
Our butler Laury, who came by every morning to see if we needed something at all, just perfect!
Yosney, always smiling and cheerful when we exchanged the wet towels for dry ones, and the maid Yavmarys, who cleaned our room every who left a very sweet goodbye note the day we left.
Also the dancers who performed almost every night on the big square, they were so good it was a delight to watch them.
Thanks to you all!!!
For sure we are trying to come back next year!
Warm regards from Holanda, and like I said, hope to see you all soon!!!!

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Deb Bombenon

Wonderful time!

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Had a great time at the resort and would definitely go back!! the best were all the events and entertainment, especially Mayte who taught us salsa and other dancing!! You would ever be bored..... fitness and dance classes and many other interest classes, and shows every night....beautiful pools and beach!

Sheila Hicks

Great stay

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Oh my what can I say. Another great stay at the Paradisus Princesa del Mar (September 3-10/2014). It was our second time here and we were not disappointed. It was so nice to see our friends again. It was nice to see upgrades to the resort since we were here 2 years ago. When we arrived we received a warm welcome and the friendliness of the staff made our stay extra special. The food was good last time but this time it was great. The dining hall is now air conditioned which was a big plus.
We thoroughly enjoyed our 7 day stay at this resort. I feel totally blessed to have met each and everyone of you. You made our stay more memorable. Excellent service all round from the greetings each morning from the gardeners, maids, waiters up to the Manager . I would recommend this resort to everyone. Looking forward to staying here again and next time maybe bringing friends with us. Thank-you again for another great relaxing stay.

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Beverly McQuay

Sun & Sand in Varadero

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Wonerful hotel & staff! Glenda at the front desk helped us arrange an antique car ride to Cardenas so helpful & sweet. Javier our Italian waiter and opera singer such a wonderful guy. Mila the beach bartender and open friendly girl. Miguel & Yadil our butlers in Royal Service - made us feel like Royalty! The wonderful staff at the Rock House. Great entertainment, dancers & musicians every night in the plaza couldn't be beat! And last but not least the beautiful clear blue water and long sand beach and gorgeous sun can't be beat by any Canadian in February! We would recommend this wonderful hotel and staff!

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stacie motala


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our buttler elaine was very helpfull pleasant and informative for us. she went the extra mile for us.

Ada our maid did a great job, always happy and pleasant.

a few of the restaurants need a chef with more experience.

got a lot of bug bites 5 days later still itchy

over all a great experience.

Lydia Fojtikova

Wonderfull holiday

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I visited this resort between Nov 28 and Dec 8th 2014 . I had a fantastic time. The weather was good even though stronger wind and somedays was rain. The service was great, the room was always clean, there was a wide selection of food at all meals in the buffet restaurant with at least 4 areas where food was cooked to order. The pools were freezing cold, but it was not problem for me, I prefer swimming in the ocean, where the water was warmer.
All the hotel staff were wonderful as with all the Cuban people I met. I would like to take the time to thank some very special staff who made it extra special : special thanks to MILA, NACHO and ALEX in the beach bar- They were always smiling, helpful and very friendly. I thanks for their service, their were too kind and I appreciate to get to know they are my friends. I had a fantastic time. Definitely going back again as we met some wonderful people and new friends from staff. Thank you all for an amazing week!

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sonia miguez

resumen general

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Lo mejor del hotel ZENEN el acomodador de la playa una persona muy agradable y servicial muy trabajador y lo pasamos genial con el .
El hotel esta bastante bien le falta mejorar en algunos aspectos

Bruce Allan

A Little Flavour of Cuba!

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Trip to Cuba was amazing at Paradisus Princesa del Mar Resort & Spa. Check my video on You Tube "a Little Flavour of Cuba". I've included many beautiful pictures of this resort for your viewing. The pictures speak for themselves. The staff is amazing at this resort, food, entertainment, resort accommodations, and beach are all excellent.

Cornelius Zimmermann

Cuba TOP

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To our 25th wedding anniversarys honymoon we were looking for a correesponding destination. Luxery, comfortable and quietly. This hotel was the perfect solution. Exellent services in regards of reception, restaurants, Bars, Entertainment and excellently customer service (Royal Service). And of course the privacy was given where requested.

Manuel Pérez Suárez

Trato humano excepcional

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Nuestra estancia ha sido magnífica y el trato humano excepcional. Resaltar a Emilio, cocinero del restaurante Japonés, el cual nos hizo pasar una noche muy divertida y agradable. O Richard, el barman del chiringuito de la playa. Dos casos de empleados excepcionales. Valórenlos por favor.

Avis Gagne bar

Royal Service is truly Excellent!

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Our stay was absolutely wonderful. The amazing staff at this resort go above and beyond expectations to ensure the guests have a perfect vacation. Our butlers, Kenya and Hector made sure from the moment we woke, until we retired for the evening our every want and need was met. They are truly amazing and we are proud to call them our new Cuban friends! Indeed all of the staff including the gardeners, maids, bartenders, Royal Pool area staff, servers made every effort to make sure we were well taken care of. We would definitely go again, and have recommended the resort to our friends and family. The wonderful staff truly make this resort something special. Thank you all for an amazing week!

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ana abad

el mejor

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Me gusto mucho todo en si,el trato con toda la gente de allí y por supuesto la de Jesús, el director.
El complejo es precioso y muy cuidado,.La comida,piscina,playa,etc.estaba estupendo.
La habitación que nos asignaron(7201)preciosa y con unas vistas aun mejor.

Se lo recomiendo a todos mis amigos,pues no les penara.
yo espero volver pronto

jenne jo

my vacacion in cuba

hi: my vacacion was beautiful the hotel is realy nice . carlos de hotel manager he was lovely he is really nice. made feel welcome i love him I enjoy very much my vacacion my family enjoy very much . the rooms are clean I got two suite we jacuzzi the food it was good i will definitely come back.

Bruce Hamm

A calming Paradise!

Just returned from a wonderful week at Princesa Del Mar! Beautiful facility, quiet/relaxing, excellent food in the buffet, Hill Top restaurant was fabulous, wonderful beach and amazing pool area. When we arrived late Sunday, the lobby was quiet and we had to wait about 15 minutes for a bellman to grab our bags...but that's easy to take when you can relax and enjoy a welcome drink. They checked us into the wrong type of room on the first night; no jacuzzi on the patio and no beer in the fridge. They assured us it would be rectified in the morning. Sure enough, the next morning they allowed us to view the right type of suite and placed us in the Royal Service section that remained open. The room was fantastic, and they cleaned the hot tub and made sure we had everything we needed stocked in our suite. Our butler (William) was welcoming and helpful, and even went out and got us a bottle of rum and verified our dinner reservations for the week. Many thanks to all the great staff we met; William (friendly, informative and always available), Danay (who created fabulous towel creatures in the room and laid flowers out for us), Sandy in the Lobby Bar (a smile makes all the difference), Eddie at the Racquet Club (more Tabasco in the Cubanito, Eddie...and thanks for the wine), Jessica for amazingly fast service and posing with our trip "mascot" and the groundskeeper who chopped open a coconut for us. Only area I can think of for improvement would be the bell staff. Not overly friendly or smiley (until you tip) and don't seem to have a lot of information. We look forward to coming back again soon...hopefully when the new Royal Service section is open. Can't wait!!

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